8 Ways to Maximize Patient Collections with Statements

Medical Group Management Association (MGMA) research indicates that over 23% of total patient services revenue comes from patient payments. Following a few simple rules can encourage patient payments rather than discouraging and delaying them.

  1. Statements should clearly and completely identify the billing provider or practice name. Displaying the practice’s logo with this information is an even better idea.
  2. Offering a credit card payment option gives another option to use to pay now
  3. Showing past-due amounts and their age communicates the urgency of paying now
  4. Describing the services rendered rather than just showing CPT codes helps patients understand what they’re paying for
  5. Showing the total charges and amounts already paid, applied to deductible and adjusted answer patient questions and reduce the need to speak with a billing representative
  6. Provide a telephone number that lets patients speak directly with the billing staff
  7. Explain what the patient needs to do next – Pay the outstanding balance? Contact the practice or the insurance company?
  8. Send patient statements immediately after receiving the insurance remittance advice – Why wait to be paid?

NowMD supports every one of these collections-improving tips. Discover more about how you can use NowMD to be paid the fees you’ve earned on the NowMD web site.

See the entire MGMA article with many more collection-improving ideas at http://www.mgma.com/blog/a-step-by-step-guide-to-improving-your-billing-statements

New Release Adds Support for 1500 (02-12) Claim Form

NowMD version 1.05 released today! This version adds support for the new data required for and printing of the new 1500 Claim Form (02-12). This form was formerly called the CMS-1500 claim form.

Other features like support sending claims by FTP, the ability to filter the statement list in the billing center to show a single guarantor, and several maintenance changes are also in this release.

This update is free of charge to current NowMD owners. Access to the file download area is available by opening NowMD to the Home center and clicking the Check for Updates link in the left side menu.

NowMD is designed to be an affordable practice management software option for healthcare providers and medical billing services. Contact a NowMD Dealer or NowMD directly for more information on putting this software to work in your office while saving hundreds or thousands over the cost of similar software.

Support for New 1500 (02-12) Claim Form

NowMD will support the new 1500 (02-12) health insurance claim form by October 2013. Note that this claim form is no longer called CMS 1500. This new insurance claim form will be accepted for Medicare claims beginning January 6, 2014, will be accepted concurrently with the current CMS 1500 claim form through March 31, 2014, and will be required for Medicare claims beginning April 1, 2014. These dates are subject to change but this is the current plan.

NowMD users will not be required to purchase a software upgrade to gain support for this new claim form. More information including instructions for completing the form and other implementation details are available on the National Uniform Claim Committee web site at www.nucc.org.

Webinars Scheduled for Potential NowMD Dealers

Webinars for potential NowMD dealers have been scheduled. Content includes:

  • Features that set NowMD apart from every other practice management system
  • Details of the NowMD dealer plan
  • NowMD technology
  • Benefits of being a NowMD dealer

If your company is involved in selling, installing, supporting or training for computers, networks or accounting software, particularly medical office software, we’d like to talk to you! Contact NowMD sales at (800) 329-3209 for more information about becoming a NowMD dealer and to schedule your participation in one of our webinars.

NowMD Released Today!

NowMD software is now ready for purchase!

Get the NowMD Demo and learn how this innovative software can help your healthcare practice or medical billing service. Its complete list of features makes it easy to bill for services, collect the money you’ve earned and track related information every step of the way.

Contact our sales department at (800) 329-3209 to purchase NowMD or inquire about our competitive dealer plans.

NowMD is Well Connected

In the not-so-distant past it was common for smaller healthcare practices to produce insurance claims on paper, manually enter payments and use a credit card terminal for processing patient payments. With the advances in electronic claims and payment advice motivated by new ANSI 5010 requirements, these electronic services are easier, more affordable and more universal than ever.

NowMD offers electronic claims clearinghouse integration, universal ANSI 837 file creation, automated electronic remittance advice posting and built-in credit card processing.

It’s hard to imagine the advantages unless you’ve experienced them first hand!

  • Claims get to payers much faster and with fewer errors
  • Payments are received much more quickly
  • Conforming payments are posted instantly and automatically
  • Processing problems, non-covered services and all other payment irregularities are flagged for follow-up
  • Credit card payments can be processed on any computer in the office

NowMD gives you affordable electronic connections to make every healthcare practice more efficient.

NowMD is Coming Soon

NowMD Medical Billing Software is like nothing you’ve ever seen. The software includes features that makes data entry faster, streamline billing and help healthcare practices collect more of the money they earn.

NowMD’s developers have dozens of years of experience in developing and supporting medical billing and practice management software. You can tell when you use the software that they’ve done this before! After substantial development and more than six months in beta testing the release is coming very soon.