NowMD Version 2.2 Released

NowMD Version 2.2 is now available for download and installation! This update includes a few maintenance fixes and adds these features:

  • Electronic Transaction module for the Practice Insight Clearinghouse is now included. This software includes these new features:
  • Batch eligibility checking from the appointment scheduler
  • Individual eligibility checking from a patient’s insurance entry tab
  • Eligibility results are saved for future review for each patient
  • Electronic EOBs are automatically downloaded with each connection to Practice Insight. They can later be processed without manually importing EOB batches.

To download this update, go to the Home center in NowMD and click “Check for Updates” in the upper left corner of the center. After installing the update, each computer will automatically update to the version on your local server computer.

NowMD Version 2.12 Released!

New Features Added in NowMD Version 2.12

EMV Credit Card Processing – This features uses the newly embedded chips in credit cards for processing. This and other credit card processing features add new security for credit card processing and help prevent chargebacks.

Selecting Encounters for Statements – Selecting an encounter for producing a statement automatically selects other encounters that are ready for a statement and have the same responsible guarantor.

Prevent Sending of Claim Batch with Warnings – Optionally prevent sending of claim batch file with unaddressed warnings to selected Trading Partners.

Encounter Description Field – Identify each encounter with a description. Using the description field lets you identify an encounter by type of insurance, patient condition or other relevant data.

Availity Module – Includes an electronic claim module for sending claims to Availity RCM, an approved electronic claims clearinghouse.

ERA Service Line Identification – Some insurance payers change the service line identifier they received on a claim when they send electronic remittance advice files. NowMD can now identify these service lines to simplify automatic payment posting.

Encounter Default Values – Default values for selected fields in encounter data entry can now be set. Defaulting data for these fields lets you specify repetitive information and speed through service entry.

In addition to these feature additions the update includes several dozen maintenance corrections. This NowMD update is available at no charge! All NowMD users are eligible to download and use this new software right away.

Microsoft Ends Support for Windows 8, Older Versions of Internet Explorer

Today Microsoft ended support for Windows 8 and Internet Explorer versions 8, 9 and 10. What does this mean to you? Microsoft is no longer supporting or updating these versions of its software and you need to update now!

Microsoft offers free updates to newer versions of these programs free of charge. If you automatically receive updates you will get these newer versions automatically and probably already have them. If you are using Windows 8 you should upgrade to Windows 8.1. If you are using Internet Explorer version 8, 9 or 10 you need to get Internet Explorer version 11. You can also use an alternate web browser like Google Chrome, Firefox or others.

Why is it important to upgrade? Since Microsoft is no longer supporting or updating these programs you will not be protected from security vulnerabilities and are at risk of attack.

Check your Windows Update settings to be sure you’re already protected with automatic updates!

Insurance Billing with ICD-10 Codes

The medical billing transition from ICD-9 codes to ICD-10 diagnosis codes is just weeks away. Here’s how this will affect NowMD:

Transition Date: October 1, 2015

Services rendered prior to October 1 must be billed using ICD-9 diagnosis codes. With very few exceptions services rendered on or after October 1 must be billed using ICD-10 diagnosis codes. If you enter multiple dates of service in one NowMD encounter you must not mix services that occurred before October 1 with those that occurred on or after October 1.

ICD-10 Diagnosis Code Selection

ICD-10 is far more than different codes for the same old diagnosis. ICD-9-CM includes about 17,000 codes. Compare that to the more than 140,000 codes in ICD-10 and you can see that you will need far more than just a crosswalk from your old ICD-9 codes to ICD-10. It’s easy to find an ICD-10 code selection book or lookup tool with a quick web search.

Here’s a free ICD-10 code lookup tool on the CMS web site:

Switching to ICD-10 in NowMD

Add the ICD-10 codes you use to your diagnosis list in Settings and More > Diagnosis Codes.


Be sure to check the ICD-10 Code box for your new diagnosis codes.

To complete the changeover turn of searching for your ICD-9 codes.


Checking this box in Settings and More > Use ICD-10 Codes Only will prevent ICD-9 codes from showing in a diagnosis code search and NowMD will not allow ICD-9 codes to be entered in an encounter.

Windows 10 Compatibility

Beginning July 29 most users of Windows 7, Windows 8 and Windows 8.1 could begin upgrading to Windows 10 free of charge. By the end of July, only three days into the release, 14 million computers were already running the new operating system.

Should You Upgrade to Windows 10?

Windows 10 is fully supported for use with NowMD. If you decide to upgrade be sure to give your computers plenty of time to complete the upgrade so they will be ready for use when your office opens. Keep in mind that the upgrade to Windows 10 will unregister NowMD. Allow ample time to get your new unlock code after the upgrade. There is no charge for re-registering NowMD for the Windows 10 upgrade.

Home Based Medical Billing Service Software

NowMD was designed to meet the insurance billing needs of healthcare providers – Which makes it perfect for medical billing services too! NowMD is built for sending electronic insurance claims and printing paper claims, and it supports electronic patient statements and prints business reports to keep clients informed.

Here are a few of the NowMD features you’ll appreciate in your billing service:

  • Includes production reports that are perfect for billing a doctor for services rendered
  • Supports multiple databases for multiple clients with no additional fee
  • Low prices mean it’s easy to affordably equip a billing service with the best technology available

If you are interested in starting a medical billing service then getting NowMD should be at the top of your to-do list.

100 Days Until ICD-10

If you’re still wondering what you are going to do about ICD-10 you only have 100 days until insurance claims are required to have these new diagnosis codes to figure it out!

NowMD is ready now for ICD-10:

  • Paper claims can be printed with ICD-10 diagnosis codes
  • Electronic claims can be sent with ICD-10 diagnosis codes

ICD-9 diagnosis codes can remain in your system if you have an insurer that will not accept the new codes. A simple flip of a setting switch will remove ICD-9 codes from a diagnosis description search to help you stay on track.

NowMD can be a simple, affordable way to be ICD-10 compliant and keep your payments flowing.

NowMD Version 2 is Released!

New features and maintenance corrections are available now in this free upgrade for current users of NowMD. Following are the major feature additions in the version 2 upgrade:

ID Card Scanning

Use a computer-connected scanner to scan images of patient insurance cards or other identification directly into their patient record. Scanned images can be retained in the patient record for as long as they are needed.

more information…

BillFlash Electronic Statements Integration

Use the BillFlash service ( to print and mail patient statements. BillFlash statements offer a professional appearance and dramatically simplify sending patient statements.

more information…

Updated Credit Card Processing

Credit card processing in NowMD has been updated to help providers maintain compliance with credit card data security rules. With this addition to NowMD credit card charges can be processed from any NowMD computer in the office. New features include the ability to accept Apple Pay and support for future implementation of chip-embedded credit cards.

more information…

Auto Patient Portion Application

Guarantor payments can be applied automatically to the oldest encounter with a guarantor-responsible balance.


Other new features include the ability to handle insurance reversals automatically in electronic remittance processing, the addition of a Patient Face Sheet report printed from the Patient Overview, and the addition of a reference for the new 02-12 insurance claim form that explains in detail where the information comes from in NowMD to complete the form and the conditions that will alter the information printed on the form.

For current NowMD users the update is available by clicking Check for Updates in the Home Center in NowMD.

5 Stars for NowMD – Software Review

Joy Hicks is an accredited healthcare practice manager with well over a decade of experience in healthcare revenue cycle management. In her review of NowMD she points out details of the software that make it a good choice for a practice’s healthcare billing needs.

See the NowMD review here:

Joy also contributes extensively to Her articles provide a wealth of knowledge for managing the business side of any healthcare practice. A quick sign up is all it takes to have Joy’s articles emailed to you regularly!

CARC adjustment codes

How to Automatically Apply Adjustments Using Claim Adjustment Reason Codes – CARC Codes

When a claim is submitted electronically through NowMD the electronic EOB can be posted automatically to the claim and service lines. This feature is standard in NowMD.

NowMD can now automatically post adjustments for user-selected CARC codes (Claim Adjustment Reason Codes) included in an EOB. This new feature simplifies payment posting by reducing the number of claims that need manual review because of these adjustments!

Examples of user-defined adjustment types include:

  • Bundled procedures
  • Non-covered services
  • Sequestration adjustments
  • And any other CARC code received regularly by a practice

CARC code adjustment settings are found in the Settings center under the Claim Adjustment Reason Codes heading. Activate automatic adjustments by selecting the reason code and checking the adjustment category of Contractual Obligation (CO), Payer Initiated Reductions (PI) or Other Adjustment (OA). All adjustments matching the CARC code and type of adjustment will be automatically adjusted on future electronic EOBs.